FAQ

Dropshipping is a new business model where you don’t need to have stock keeping, paying advance, and product sourcing. You just need to focus on your marketplace store (Shopee/Lazada) for selling the products and we will fulfill your orders accordingly.

There is no limit for products syncing on our platform. You can sync as many as you can to your marketplace store from our wide range of products.

You do not need to do anything, all the orders from your marketplace store will be synced into our platform automatically. We will fulfill your orders accordingly.

Yes, you can purchase any products from our platform directly just like how others e-commerce works.

You should only enable the Standard Shipping method on your Shopee account. (Eg: Shopee Express, J&T, Pos Laju, etc)

As everything on our platform is automated, you need to ensure your account has sufficient balance for the automated process to pay for the order that is from your marketplace store. We offer several TopUp packages for you to purchase, please “click here” to view more.

We strongly recommend seller to sell only our platform products within your marketplace store. As a marketplace AWB can generate only 1 for each order.

If you insist, please apply the Split Order function from Shopee/Lazada.

For more information:

Shopee - https://seller.shopee.com.my/edu/article/7282/Split-Order-Feature

Lazada - https://sellercenter.lazada.com.my/seller/helpcenter/manual-package-split-how-to-self-split-orders-at-item-level-9008.html

*NOTE: Sellers have to manually split the order item for order that contains items from different suppliers. Order automated system only will capture the order item from our website. Additional shipping cost will be fully absorbed by the seller.