All goods sold and delivered by Ubagus Dropship are not refundable. We always conduct a serious inspection of our products to make sure that the products is in perfect condition before delivery. However, we can offer an exchange at our discretion if the products you received is proof to defect at the moment you received. Please note that below circumstance must be met to inquire for product replacement.
- Presentable proof of purchase (receipt, invoice from Ubagus Dropship).
- Returning products will be in their original packaging with all labels and instruction manuals included, unused and undamaged.
- The returning request shall be made immediately upon product received and shall return back to us within 7 days from the times onwards.
- You will bear all cost, such as shipping, related to the return of the product to us.
- You can only exchange for the same product.
- Delivery take up to 3-5 working days after you place your order (excludes Weekend & Public Holiday).
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